OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
241 ratings and 132 comments received in the last 90 days.
16 September 2025
Jordan is a great salesman, always doing his best for me and keeping me informed
15 September 2025
Connor was extremely helpful and communicated throughout
11 September 2025
Conor kept me updated throughout the process and can't fault him.
10 September 2025
Professional
09 September 2025
All good
09 September 2025
Everything was made very simple from start to finish
09 September 2025
Good service from the sales team
06 September 2025
It was great. I was offered drinks and made to feel comfortable
05 September 2025
was treated with much care, everything was smooth snd swift. very efficient
21 September 2025
I was booked in for a wiring recall & not the reason I had made the service booking. There was an existing question regarding the correct tyres pressures for my vehicle Lastly this is the third time my car hasn't received it's complementary wash..
20 September 2025
Unfortunately a warning light came on the day after for low coolant.
20 September 2025
The service receptionist (Sofia) was brilliant in getting back to me to put my mind at rest when I had queried something, by remaining totally pleasant and courteous when I didn't grasp the outcome straightaway by explaining things well and calmly.
20 September 2025
Always a welcome tidy workers and always keep me updated
19 September 2025
Great nothing is ever too much trouble
17 September 2025
Very friendly & professional staff
17 September 2025
Service courteous helpful
16 September 2025
! series recall work was done in a couple of hours whilst waiting for the vehicle .
16 September 2025
Everything was done professionally and well. The car was also washed which was great - but the internal matts were still a little dirty and it would have been great if the tyres had also been washed and blackened. However, overall very satisfied.
15 September 2025
Very satisfied my car was looked after.
19 September 2025
Perfect from start to finish, cannot find fault with anything.